Called up Barry at RM RV about a few camper trailers. He answered all my questions with a helpful attitude. In the end I couldn't choose, though we narrowed it down to two. Being out of town I couldn't easily come to look in person. They kindly prepped two trailers and we drove in from out of state to choose. Mike did an excellent job walking us through the operations of the trailer. The whole process was easy and we got what we wanted.
The entire staff at Rocky Mountain RV is awesome! We traded a toy hauler for a new fifth wheel and couldn't be happier. Both Bary and Nathan talked to us about what would best suit our travel style, and we were able to find the perfect RV in our price range. The gals in finance were able to quickly get all the paper work squared away. Then during our walk thru we made a few changes, and even though the service department was very busy that day, they were quick to accommodate us. Thanks to all at RMRV for a knowledgeable, no stress and fun shopping experience!
***WARNING*** Do not consider taking your RV to this company for repairs unless you like being lied to, and your time wasted.
Butte and Anaconda are really interesting cities to visit, we encourage you to visit and spend your money there, just do not honor Rocky Mountain RV with your business, you have been WARNED!! We loaded up, after wasting four hours and will have our RV repaired by the good folks in Missoula.
Rocky Mountain RV is a pleasure to work with and had a great selection at every price range. "Bear" the sales manager is very knowledgeable and thorough. I like the open yard shopping experience. It gives you the freedom to explore your likes and dislikes at your leisure.
We went to the “service” area and got no where with Mike so asked to speak with one of the owners, Pete West. He told us that there was no way the repair was going to be done that day, that his shop was working on vehicles that they just sold and could not get to our vehicle. We explained that we had made the arrangements a week ago and were headed to Helena after the repair; we are full timers and live in this RV. The fact that his company committed to do the repair that day made no impact, in fact he told us that he was not going to drop work on thousand-dollar jobs to fix ours for several hundred -- just didn’t matter to him that his company made a promise. Some people understand that a business is built on having a good reputation, not Pete West of Rocky Mountain RV in Butte, MT.
Friendly staff and they got us exactly the camper we wanted with no hastle. Very happy without purchase.
We had a leaking hot water heater and contracted a repair with Rocky Mountain RV for a specific day and time. We arrived ahead of time, checked in with the service department (hard to use the term service). We coordinated with Mike so the replacement water heater was there ahead of the repair. We dropped our RV and went into town to do some sightseeing. Three hours later we returned and our RV was in the same place and no work in progress.
Rocky Mountain Rv is a US Storage based in Butte, Montana. Rocky Mountain Rv is located at 5001 Harrison Ave, Butte, MT 59701, USA.
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