On Friday my Transfer case went out at the Butte exit, fortunately the four wheel drive worked. I met Mike at the shop after hours, he found us a hotel room and drove us there. I waited til Tuesday to drop by the shop to find out it still wasn’t done. Mike bought us lunch then drove us to the airport to pick up my rental car. I came back Friday and they had just finished it. Mike picked us up at the airport after I dropped off the rental. Its supposed to take eight hours to rebuild a transfer case not 40 and I ended up with a whole new transfer case instead of rebuilding the old one which had a new case. The shop price was fair but I paid $450 for the rental plus four nights at a hotel.
If I could I would give them 100 stars! These mechanics were truly wonderful. Honest, empathetic, and helpful. They fit us in and they were done with the work a day early. I was traveling in a dodge ram van from Yellowstone through Montana. We had the van serviced in Bozeman and that shop made a mistake- clamped a tube to our transmission- and by the time we got to Butte our transmission was completely fried! Certified Transmission & Auto Repair caught the problem right away, they were so informative, and extremely helpful. They recommended a great place for us to stay- just a couple miles from the shop. We got to know Butte's fascinating history. The trust that I had for Certified Transmission & Auto Repair eased my anxieties- the van's new transmission is a bute! Thanks you guys! (I made it to California- but I'll try to have my cars break down in Butte from now on!)
Thank you so much for your incredible mechanic Mike. He saw us on a Saturday (his day off). All because we were stuck in Butte, MO with car problems while traveling through. He saved us and our trip east. He was honest, friendly and thorough in his diognostics and recommendations. Our car is running great. We highly recommended your services. Colleen and Wanda WA ST
I don't normally write reviews, but these guys are awesome. We were passing through on our way back from Washington to South Dakota. Our van started acting up around Butte MT. This shop was the only shop willing to look at our van at 4pm. They stayed open late and got us back on the road. On top of that they were very friendly. I'd give them 10 stars if I could.
5 stars for customer service.
2 stars for taking so long.
Was traveling from Minneapolis to Seattle with my boyfriend and we stopped in Butte for a couple of days. He had some issues with his car and was able to get it fixed in less than one day. Wonderful service! Timely and friendly.
Works great and it’s been a month since the work was done. 2004 Silverado 1500
Certified Transmission Auto Repair is a US Car Repair based in Butte, Montana. Certified Transmission Auto Repair is located at 3934 Wynne Ave, Butte, MT 59701, USA.
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